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Prazi Point

Where you are. Pauri ipapo.

Prazi Point Training Portal

20-Step Master Agent Academy

Learn how to recruit customers, riders, and store partners while building a profitable 3km Prazi Point zone.

Customers
Riders
Stores

Master Agent Academy

Complete all 20 steps to graduate.

Step 1 / 20
Prazi Point Vision
Step 1: The Vision

What is Prazi Point?

Welcome to Prazi Point’s Virtual Agent Training and Onboarding Portal.

Prazi Point is Zimbabwe’s ultimate Hyper-Local Commerce Infrastructure. We are more than a grocery shopping app; we are the digital bridge that connects neighbourhood supply directly to local demand.

We operate on the belief that everything a community needs should be available and deliverable within a strict 3km radius.

Step 2: The Core Problem

The Massive Inefficiency We Solve

The Visibility Gap Right now, neighbourhood stores are invisible to the digital world. A customer may walk 3km to a major supermarket because they do not have a platform to affordably order groceries online.
The Logistics Trap Ordering from city-centre delivery apps is too slow and too expensive for daily life. No one wants to pay a high delivery fee for a small order and wait 90 minutes.
Step 3: The Strategy

Our Revolutionary Solution

We solve these issues by creating a Real-Time Neighbourhood Broadcast Network. We do not use centralized dispatchers. Instead, the system broadcasts a customer’s order to verified partners in that specific 3km zone.

Instant Proximity By focusing on a hyper-local radius, delivery can happen in minutes. The fastest store and closest rider can respond quickly, making commerce faster and more practical.
Step 4: Your Purpose

The Economic Architect

You are not just a representative; you are the architect of this network. Your mission is to build the infrastructure by identifying good shops, recruiting reliable riders, and activating customers.

Your responsibility Train customers, stores, and riders until they understand how to use the platform successfully.
Customer Registration
Step 5: The Consumer Pillar

Registering Customers

The first pillar of the network is the customer. Use the portal below to install the app on their device and guide them through account verification and location settings.

Open Customer App Portal

Show customers how the app detects their location and displays products from nearby stores.

Step 6: The Golden Rule

The First Successful Purchase

The mission Never consider a customer registered until they have completed their first successful transaction while you are present.

Help them select an item, process the order, and understand the delivery process. This builds trust and turns them into repeat users.

Rider Onboarding
Step 7: The Logistics Pillar

Onboarding Professional Riders

Riders provide the high-speed legs of the network. Recruit riders with cars, trucks, motorbikes, bicycles, or even those who can complete short-distance deliveries on foot.

Open Rider App Portal
  • Cars or trucks for drivers.
  • Motorbikes and three-wheel motorcycles for riders.
  • Bicycles for cyclists.
  • Foot runners for short-distance deliveries.
Step 8: Trust & Accountability

The Mandatory Security Deposit

Because riders handle valuable inventory and cash transactions, each rider must pay a security deposit.

The purpose This deposit acts as a bond of trust. It protects store partners from loss and encourages professional handling of products and money.
Step 9: Technical Mastery

The Broadcast System Training

Train riders on the broadcast system. Explain that orders are not manually assigned by a boss. The app sends opportunities to riders in the zone.

  • The rider must keep the app active and their battery charged.
  • They must be ready to accept jobs quickly.
  • Acceptance speed affects earning potential.
Step 10: Professional Conduct

The Face of Prazi Point

The rider is the person the customer meets. Train riders to be professional ambassadors.

  • Greet customers politely by name.
  • Double-check order accuracy before leaving the store.
  • Deliver items in good condition.
Step 11: Earning Potential

How Riders Get Paid

The earning model Riders earn a 5% to 7% commission on every order value, with a $1.00 minimum per delivery, paid into their digital wallet for withdrawal through EcoCash.
Store Partners
Step 12: The Supply Pillar

Registering Local Store Partners

Stores are the lifeblood of the network. Without digital inventory, there is no commerce. Guide store owners through registration.

Open Store App Portal

Ensure the store location is accurately pinned on the map.

Step 13: Digital Inventory Control

The Agent’s Mandatory Task

An empty store is invisible to customers. You must assist the owner in adding available inventory to their account during your visit.

Data entry Help them add products and quantities. Incorrect stock information damages customer trust.
Step 14: Creating Product Variety

Suggesting New Inventory

If a store sells a product that is not on the app’s master list, show them how to suggest that product in the app.

Act as a business consultant and help store partners grow revenue.

Step 15: Store Activation

Paying the Operational Float

Every store must pay an operational float to go live. This is not a fee; it is the liquid balance that allows the platform to process transactions and broadcasts.

Simple explanation The float is the fuel that keeps the store’s digital storefront active and visible.
Step 16: Financial Safety

The Money Flow and Reimbursement

Store owners need to know their money is safe. Explain the cash-on-delivery cycle clearly.

Cash-on-delivery cycle 1. Customer pays cash to the rider upon delivery.
2. Rider returns the full cash to the store.
3. The store receives its inventory value and keeps profit instantly.
Step 17: Parity Mechanics

Acceptance Speed for Stores

Stores are also part of the broadcast system. Just as riders must accept quickly, stores must accept customer orders quickly. Slow acceptance may cause customers to buy elsewhere.

Step 18: Daily Work

Managing Your Day

  • Morning: Identify and onboard potential store partners.
  • Lunch: Identify and register delivery partners.
  • Afternoon: Acquire customers and help them complete first purchases.
Step 19: Mastery Quiz

15-Question Certification Exam

Choose the correct answer for each question. You must answer all correctly to graduate.

Certified Agent
Step 20: Certified

Welcome to Prazi Point

You have finished the training narrative and passed the mastery quiz. You are now a Certified Master Agent.

Final Agent Registration